Return Policy
General Information
This Return Policy applies to any products or services you may purchase from us related to deep cleaning resources and air quality improvement information. Please read this policy carefully before making a purchase.
Digital Products and Services
Since we primarily provide informational content, digital resources, and educational materials about deep cleaning methods and air quality improvement, most of our offerings are delivered electronically. Due to the nature of digital products:
- • Digital products are generally non-refundable once accessed
- • We may offer refunds on a case-by-case basis for technical issues
- • Refund requests must be made within 30 days of purchase
- • Proof of purchase may be required
Physical Products
If we offer physical products in the future, the following terms will apply:
- • Items must be returned within 30 days of receipt
- • Products must be in original condition and packaging
- • Customers are responsible for return shipping costs
- • Refunds will be processed within 14 business days of receiving returned items
Refund Process
To request a refund, please contact us with your order details and reason for the return. We will review your request and respond within 5-7 business days. Approved refunds will be processed to the original payment method used for purchase.
Non-Refundable Items
The following items are typically non-refundable:
- • Customized or personalized products
- • Digital products that have been fully accessed or downloaded
- • Services that have been partially or fully completed
- • Products damaged due to misuse or negligence
Exchanges
We currently do not offer direct exchanges. If you wish to exchange a product, please return the original item for a refund and place a new order for the desired item.
Contact Us
For questions about returns or refunds, please contact us:
Email: contact@siftingnew.world
Address: 1471 Willow Creek Drive, Austin, TX 78745, United States
Phone: +1 (512) 162-2514
Policy Updates
We reserve the right to update this Return Policy at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.